1. Introduction WebElevate Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our services.
2. Company Details
- Company Name: WebElevate Limited
- Company Number: 78409292
- Registered Office: SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG
- Email: info@webelevateltd.com
3. Personal Data We Collect We may collect and process the following personal data:
- Contact Information: Name, email address, telephone number, postal address.
- Account Information: Username, password, billing details.
- Usage Data: IP address, browser type, operating system, pages visited, date/time stamps.
- Marketing & Communications Data: Preferences for receiving marketing materials and communications.
4. How We Use Your Personal Data We use your personal data for the following purposes:
- To Provide Services: To deliver and manage website creation, online store implementation, and SEO promotion.
- Communication: To respond to inquiries, provide support, and send service-related updates.
- Billing & Payments: To process invoices and payments for our services.
- Marketing: To send you newsletters, promotions, and other marketing materials (with your consent).
- Analytics & Improvement: To monitor website usage, analyze trends, and improve our services.
5. Lawful Bases for Processing We rely on one or more of the following legal bases when processing personal data:
- Contractual Necessity: To fulfill our contract with you.
- Legitimate Interests: To run and improve our business, provided it does not override your rights.
- Consent: When you have given clear consent for processing for specific purposes.
- Legal Obligations: To comply with applicable laws and regulations.
6. Sharing and Disclosure We may share your personal data with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, payment processing).
- Legal Authorities: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, sale, or restructuring.
We do not sell or rent your personal data to third parties for their marketing purposes.
7. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.
8. International Transfers Your personal data may be transferred to, and processed in, countries outside of your jurisdiction, including Hong Kong. We ensure adequate safeguards are in place to protect your data.
9. Data Retention We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. When no longer needed, we securely delete or anonymize your data.
10. Your Rights Depending on your jurisdiction, you may have rights to:
- Access, correct, or update your personal data.
- Request deletion or restriction of processing.
- Object to processing or withdraw consent.
- Receive a copy of your data in a portable format.
To exercise these rights, please contact us at info@webelevateltd.com.
11. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact Us If you have any questions or concerns about this Privacy Policy, please contact:
WebElevate Limited SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG Email: info@webelevateltd.com